Concentrix Interview Questions for Freshers : Concentrix, a global leader in customer engagement and business performance solutions, has established itself as a preferred employer for freshers across the world. With its presence in multiple countries and a diverse range of clients, Concentrix offers a wealth of opportunities for growth, learning, and career development. For many freshers, landing a job at Concentrix is a dream come true, and preparing for the interview process is a crucial step towards that dream.
This article aims to provide a comprehensive guide to help freshers prepare for Concentrix interviews. From understanding the hiring process to mastering common interview questions, this guide will equip you with the knowledge and confidence needed to succeed.
Concentrix Interview Questions for Freshers
Technical Interview Questions
1. What is the difference between an array and a linked list?
An array is a collection of elements stored in contiguous memory locations, allowing fast access via indices. However, it has a fixed size. A linked list, on the other hand, is a collection of elements called nodes, where each node contains a data part and a reference (or link) to the next node in the sequence. Unlike arrays, linked lists can easily grow or shrink in size by allocating or deallocating memory as needed.
Also read this – Crack Your Xamarin Interview with These Questions most asked Interview Questions for freshers
2. Explain the concept of OOP (Object-Oriented Programming).
Object-Oriented Programming (OOP) is a programming paradigm based on the concept of “objects”, which are instances of classes. OOP has four main principles:
- Encapsulation: Bundling the data (variables) and methods (functions) that operate on the data into a single unit or class, and restricting access to some of the object’s components.
- Abstraction: Hiding the complex implementation details and showing only the essential features of the object.
- Inheritance: A mechanism where one class can inherit the properties and methods of another class.
- Polymorphism: The ability of different classes to be treated as instances of the same class through inheritance, typically allowing methods to do different things based on the object it is acting upon.
Also read this – Top 20 most asked Ruby Interview Questions for freshers
3. What is recursion?
Recursion is a programming technique where a function calls itself directly or indirectly to solve a problem.
4. what are static blocks and static initializers in Java ?
Static blocks or static initializers are used to initialize static fields in java. we declare static blocks when we want to intialize static fields in our class. Static blocks gets executed exactly once when the class is loaded. Static blocks are executed even before the constructors are executed.
Also read this – Crack the MongoDB Interview: Essential and Most asked Interview Questions for Freshers
5. How to call one constructor from the other constructor ?
With in the same class if we want to call one constructor from other we use this() method. Based on the number of parameters we pass appropriate this() method is called.
Restrictions for using this method :
1) this must be the first statement in the constructor
2)we cannot use two this() methods in the constructor
6. What is super keyword in java ?
Variables and methods of super class can be overridden in subclass . In case of overriding , a subclass object call its own variables and methods. Subclass cannot access the variables and methods of superclass because the overridden variables or methods hides the methods and variables of super class. But still java provides a way to access super class members even if its members are overridden. Super is used to access superclass variables, methods, constructors.
Super can be used in two forms :
1) First form is for calling super class constructor.
2) Second one is to call super class variables,methods.
Super if present must be the first statement.
7. Why java is platform independent?
The most unique feature of java is platform independent. In any programming language soruce code is compiled in to executable code . This cannot be run across all platforms. When javac compiles a java program it generates an executable file called .class file.
class file contains byte codes. Byte codes are interpreted only by JVM’s . Since these JVM’s are made available across all platforms by Sun Microsystems, we can execute this byte code in any platform. Byte code generated in windows environment can also be executed in linux environment. This makes java platform independent.
8. What are Data Structures?
A data structure is a mechanical or logical way that data is organized within a program. The organization of data is what determines how a program performs. There are many types of data structures, each with its own uses. When designing code, we need to pay particular attention to the way data is structured. If data isn’t stored efficiently or correctly structured, then the overall performance of the code will be reduced.
9. Can you explain the difference between file structure and storage structure?
- File Structure: Representation of data into secondary or auxiliary memory say
any device such as a hard disk or pen drives that stores data which remains
intact until manually deleted is known as a file structure representation. - Storage Structure: In this type, data is stored in the main memory i.e RAM, and
is deleted once the function that uses this data gets completely executed.
The difference is that the storage structure has data stored in the memory of the
computer system, whereas the file structure has the data stored in the auxiliary
memory.
10. Describe the types of Data Structures.
- Linear Data Structure: A data structure that includes data elements arranged sequentially or linearly, where each element is connected to its previous and next nearest elements, is referred to as a linear data structure. Arrays and linked lists are two examples of linear data structures.
- Non-Linear Data Structure: Non-linear data structures are data structures in which data elements are not arranged linearly or sequentially. We cannot walk through all elements in one pass in a non-linear data structure, as in a linear data structure. Trees and graphs are two examples of non-linear data structures.
11. What is array data structure? What are the applications of arrays?
An array data structure is a data structure that is used to store data in a way that is efficient and easy to access. It is similar to a list in that it stores data in a sequence. However, an array data structure differs from a list in that it can hold much more data than a list can. An array data structure is created by combining several arrays together. Each array is then given a unique identifier, and each array’s data is stored in the order in which they are created.
Array data structures are commonly used in databases and other computer systems to store large amounts of data efficiently. They are also useful for storing information that is frequently accessed, such as large amounts of text or images.
12. What is hashmap in data structure?
Hashmap is a data structure that uses an implementation of a hash table data structure which allows access to data in constant time (O(1)) complexity if you have the key.
13. What is meant by DBMS and what is its utility? Explain RDBMS with examples.
As the name suggests DBMS or Database Management System is a set of applications or programs that enable users to create and maintain a database. DBMS provides a tool or an interface for performing various operations such as inserting, deleting, updating, etc. into a database. It is soware that enables the storage of data more compactly and securely as compared to a file-based system. A DBMS system helps a user to overcome problems like data inconsistency, data redundancy, etc. in a database and makes it more convenient and organized to use it.
Examples of popular DBMS systems are file systems, XML, Windows Registry, etc.
RDBMS stands for Relational Database Management System and was introduced in the 1970s to access and store data more efficiently than DBMS. RDBMS stores data in the form of tables as compared to DBMS which stores data as files. Storing data as rows and columns makes it easier to locate specific values in the database and makes it more efficient as compared to DBMS.
Examples of popular RDBMS systems are MySQL, Oracle DB, etc.
14. Mention the issues with traditional file-based systems that make DBMS a better choice?
The absence of indexing in a traditional file-based system leaves us with the only option of scanning the full page and hence making the access of content tedious and super slow. The other issue is redundancy and inconsistency as files have many duplicate and redundant data and changing one of them makes all of them inconsistent. Accessing data is harder in traditional file-based systems because data is unorganized in them.
Another issue is the lack of concurrency control, which leads to one operation locking the entire page, as compared to DBMS where multiple operations can work on a single file simultaneously.
Integrity check, data isolation, atomicity, security, etc. are some other issues with traditional file-based systems for which DBMSs have provided some good solutions.
15. Explain different languages present in DBMS.
Following are various languages present in DBMS:
1. DDL(Data Definition Language): It contains commands which are required to define the database.
E.g., CREATE, ALTER, DROP, TRUNCATE, RENAME, etc.
2. DML(Data Manipulation Language): It contains commands which are required to manipulate the data present in the database.
E.g., SELECT, UPDATE, INSERT, DELETE, etc.
3. DCL(Data Control Language): It contains commands which are required to deal with the user permissions and controls of the database system.
E.g., GRANT and REVOKE.
4. TCL(Transaction Control Language): It contains commands which are required to deal with the transaction of the database.
E.g., COMMIT, ROLLBACK, and SAVEPOINT.
16. What is meant by ACID properties in DBMS?
ACID stands for Atomicity, Consistency, Isolation, and Durability in a DBMS these are those properties that ensure a safe and secure way of sharing data among multiple users.
- Atomicity: This property reflects the concept of either executing the whole query or executing nothing at all, which implies that if an update occurs in a database then that update should either be reflected in the whole database or should not be reflected at all.
- Consistency: This property ensures that the data remains consistent before and a er a transaction in a database.
- Isolation: This property ensures that each transaction is occurring independently of the others. This implies that the state of an ongoing transaction doesn’t affect the state of another ongoing transaction.
- Durability: This property ensures that the data is not lost in cases of a system failure or restart and is present in the same state as it was before the system failure or restart.
17. What is Spring Framework?
Spring is a powerful open-source, loosely coupled, lightweight, java framework meant for reducing the complexity of developing enterprise-level applications. This framework is also called the “framework of frameworks” as spring provides support to various other important frameworks like JSF, Hibernate, Structs, EJB, etc.
There are around 20 modules which are generalized into the following types:
- Core Container
- Data Access/Integration
- Web
- AOP (Aspect Oriented Programming)
- Instrumentation
- Messaging
- Test
Spring handles all the infrastructure-related aspects which lets the programmer to focus mostly on application development.
18. What is a Spring configuration file?
A Spring configuration file is basically an XML file that mainly contains the classes information and describes how those classes are configured and linked to each other. The XML configuration files are verbose and cleaner.
19. What do you mean by IoC (Inversion of Control) Container?
Spring container forms the core of the Spring Framework. The Spring container uses Dependency Injection (DI) for managing the application components by creating objects, wiring them together along with configuring and managing their overall life cycles. The instructions for the spring container to do the tasks can be provided either by XML configuration, Java annotations, or Java code.
20. What are Spring Beans?
- They are the objects forming the backbone of the user’s application and are managed by the Spring IoC container.
- Spring beans are instantiated, configured, wired, and managed by IoC container.
- Beans are created with the configuration metadata that the users supply to the container (by means of XML or java annotations configurations.)
HR Interview Questions
1. What do you know about the Concentrix?
Concentrix is a global leader in customer engagement and corporate performance development, providing a diverse range of services including customer care, sales support, and technical assistance, all driven by a commitment to innovation and excellence.
2. How do you handle difficult clients?
My strategy is to remain calm, carefully listen to understand the source of their unhappiness, empathize with their predicament, and work hard to find a solution that not only addresses their concern but also strengthens their trust in the service.
3. Describe a situation when you collaborated as part of a team.
During my final year project, I worked with a group that leveraged each member’s talents, maintained open and frequent communication, and jointly navigated hurdles, resulting in the successful completion of our project ahead of schedule.
4. Why do you want to work us?
Concentrix appeals to me because of its global reputation for fostering innovation and providing excellent customer service. I am enthusiastic about the opportunity to contribute to such a dynamic team and grow within a firm that values employee development and customer satisfaction.
5. How do you Manage your Work?
I evaluate work based on their priority and influence on the entire project or customer satisfaction, using tools and techniques such as the Eisenhower Matrix to successfully manage my workload and meet crucial deadlines without sacrificing quality.
6. What is digital transformation?
Digital transformation is the use of technology to radically alter the way businesses function and deliver value. This can include implementing new technologies, modifying corporate processes, or developing new consumer experiences. For example, a corporation may utilize machine learning to analyze client data and provide personalized recommendations, or it may employ cloud computing to expedite operations and save expenses. Digital transformation is crucial for businesses seeking to remain competitive in today’s quickly changing digital landscapes and business settings.
7. Would you like to continue your studies while you are employed at Concentrix? If so, how?
Yes, I would absolutely like to continue my education while I’m employed with Concentrix. For both professional and personal development, I think it’s critical to continue learning and growing. Any training programs or certifications that are pertinent to the position, including those in project management or product ownership, would be of interest to me to investigate further. In addition, I’m willing to enroll in classes and work toward a degree that would help me develop professionally in this organization.
8. What qualifies you for this position at Concentrix?
Since my set of skills matches the duties of the position, I think I am a good fit for this specific function at Concentrix. For instance, I was in charge of enhancing customer engagement measures in my prior position as a customer support specialist, and I was able to increase customer retention metrics by 50%.
In addition, I have excellent organizational skills, a keen eye for detail, and the capacity to function well under pressure. Any team I am assigned to has my full confidence in my ability to contribute to its success. If given the chance, I will do everything in my power to make this company run better.
9. How do you feel about this interview?
I’m happy to be here today, but I’m not sure if you want to hire someone with my expertise in Y or my credentials in X. However, past managers have told me time and time again that I’m a committed worker who goes above and beyond the call of duty, so you’ll want to recruit someone with my zeal.
10. How would you respond to unfair criticism from a higher authority?
It’s never been difficult for me to take ownership of my errors and grow from them. I think it’s mature and honorable to admit one’s mistakes. I used to be the hardest person on myself, but I’ve come to realize that mistakes are inevitable because we’re all only human.
Preparation Tips for Technical Interviews
- Practice Coding: Use platforms like LeetCode, HackerRank, or CodeSignal to practice coding problems regularly.
- Understand Core Concepts: Ensure you have a strong grasp of data structures, algorithms, OOP principles, and database management.
- Mock Interviews: Simulate the interview environment by practicing with friends or using mock interview platforms.
- Revise Your Projects: Be prepared to discuss any projects you have listed on your resume, including the technologies used, challenges faced, and your specific contributions.
What is it like working at Concentrix?
We want our personnel to feel appreciated and acknowledged. We work together to establish a happy atmosphere. As a game-changer, a typical day can include getting coffee with a co-worker, resolving a client’s most pressing issue, picking up a new skill via the company’s training programs, or celebrating your team’s victories.
Will I be working in a contact centre?
Whether you work for Concentrix as a CEO, Operations Manager, Team Leader, or Customer Service Representative, you will collaborate with innovators who share your enthusiasm for the whole experience from the comfort of your home or in our state-of-the-art customer experience canter facilities.
What benefits does Concentrix offer?
Our commitment to doing the right thing by and for people is reflected in our benefits package. Please visit our Benefits page for additional details.